What Would Your Business Look Like Without Connectivity?
Connectivity has become so deeply embedded in modern business that we rarely think about it. What we do think about is the applications that we use, the devices we work…
Nobody Notices Telecoms Until It Stops Working
Most people don’t wake up in the morning thinking about their company’s telecoms environment. They don’t think about the mobile network connecting their employees, the connectivity supporting their cloud applications,…
How Customer Experience (CX) and Employee Experience (EX) work together
What is Customer Experience (CX)? Customer experience (CX) is a consumer's attitude towards a company based on all the consumer's interactions with the company (Mixon & Torode, 2020). These interactions…