Things We’ve Normalised in Telecoms That Shouldn’t Be Normal
There are some things in business that we would never accept in other areas of the organisation. We wouldn’t accept a finance department that couldn’t explain where money was being…
Your Business Doesn’t Run on Software, it Runs on Connectivity
Today’s businesses are investing more in technology than ever before and this investment has changed the way that businesses operate. Technologies like: cloud platforms, AI, CRM systems, cybersecurity, business intelligence…
What Would Your Business Look Like Without Connectivity?
Connectivity has become so deeply embedded in modern business that we rarely think about it. What we do think about is the applications that we use, the devices we work…
Nobody Notices Telecoms Until It Stops Working
Most people don’t wake up in the morning thinking about their company’s telecoms environment. They don’t think about the mobile network connecting their employees, the connectivity supporting their cloud applications,…
The Subscription Problem Nobody Talks About: Telecoms Services
Most of us have experienced subscription fatigue.You sign up for a streaming service to watch one show, subscribe to a fitness app with the best intentions or start a free…
Would You Trust a Car Dealer to Tell You their Competitors Have Better Options?
When you buy a car, the dealership plays an important role. They help you to choose the right model, arrange financing and provide servicing and maintenance. Now imagine going back…
You Wouldn’t Ask Sales to Run Your Finance Department
Every role in a business has a specific purpose. Your sales team is focused on generating revenue and your finance team is focused on controlling costs, managing budgets and ensuring…
Would You Let the Fox Guard the Henhouse?
When it comes to protecting something valuable, one principle is universally understood: the person responsible for safeguarding your assets should not have a vested interest in exploiting them.That’s the meaning…
What to Look for in a Modern TMS Platform
Telecom Management Services (TMS) have evolved significantly over the past decade. What used to be a back-office function focused on checking invoices and contract administration has become a strategic capability…
Who’s Auditing Your Telecom Costs: Your Provider or an Independent Partner?
In our previous article “Why Your Telco Service Provider Shouldn’t Be Managing Your Telecoms Environment" we realised the risks of letting your telecoms service provider also manage your telecoms environment.…
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