The Subscription Problem Nobody Talks About: Telecoms Services
Most of us have experienced subscription fatigue.You sign up for a streaming service to watch one show, subscribe to a fitness app with the best intentions or start a free…
Would You Trust a Car Dealer to Tell You their Competitors Have Better Options?
When you buy a car, the dealership plays an important role. They help you to choose the right model, arrange financing and provide servicing and maintenance. Now imagine going back…
You Wouldn’t Ask Sales to Run Your Finance Department
Every role in a business has a specific purpose. Your sales team is focused on generating revenue and your finance team is focused on controlling costs, managing budgets and ensuring…
Would You Let the Fox Guard the Henhouse?
When it comes to protecting something valuable, one principle is universally understood: the person responsible for safeguarding your assets should not have a vested interest in exploiting them.That’s the meaning…
What to Look for in a Modern TMS Platform
Telecom Management Services (TMS) have evolved significantly over the past decade. What used to be a back-office function focused on checking invoices and contract administration has become a strategic capability…
Who’s Auditing Your Telecom Costs: Your Provider or an Independent Partner?
In our previous article “Why Your Telco Service Provider Shouldn’t Be Managing Your Telecoms Environment" we realised the risks of letting your telecoms service provider also manage your telecoms environment.…
Why Your Telco Service Provider Shouldn’t Be Managing Your Telecoms Environment
Although it’s convenient, this convenience comes with a hidden problem.At first glance, it makes perfect sense. Your telecoms or PABX provider delivers your services (voice, data, connectivity) while also giving…
The Growing Impact of Small Infrastructure Delays
In many organisations, major technology failures are easy to recognise and quite impossible to ignore. A full outage, a security breach or a system crash demands immediate attention because the…
How Human Error Fuels Cybercrime
Firewalls, antivirus software and advanced security tools are essential but none of them matter if a single click lets an attacker straight in.Cybercriminals know this. That’s why they increasingly target…
The Silent Threat of Cybercriminals
Most people imagine cyberattacks as loud, obvious events like screens locking up, systems crashing or alarms going off. But the scary reality is that the most dangerous cyberattacks are often…